West Virginia Mortgage Law Practice Test

All of the following may be considered clerical and support duties performed by loan processors or underwriters, except:

1. Communication with a consumer for the purpose of negotiating loan terms and then processing or underwriting a loan

2. Collecting financial documents from applicants

3. Submitting loan documents to the underwriting department

4. Inputting application information into the system

The correct answer is: Communication with a consumer for the purpose of negotiating loan terms and then processing or underwriting a loan

The choice involving communication with a consumer for the purpose of negotiating loan terms and then processing or underwriting a loan is correctly identified as not being a clerical or support duty. This is because negotiating loan terms involves a degree of lending decision-making and customer engagement that transcends mere clerical functions. Clerical duties are typically more administrative and routine, such as collecting financial documents, submitting loan documents, and inputting application information into the system, which involve following set procedures without engaging in negotiations or making independent lending assessments. Therefore, the role of negotiating loan terms requires a much higher level of authority and decision-making expertise, distinguishing it from the other tasks listed, which are primarily focused on supporting the loan processing and underwriting functions.